PRIVACY POLICY

Vivo Investments LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect two types of information:

A. Personal Information

Personal information is any data that can be used to identify you directly or indirectly. This may include:

  • Contact Information: Name, email address, phone number, and physical address.

  • Financial Information: Bank account details, credit card information, investment details, and other payment-related data.

  • Demographic Information: Age, gender, occupation, and location.

  • Identification Data: Social security number or tax identification number (if applicable).

  • Communication Data: Any correspondence you have with us, such as emails, messages, or phone calls.

B. Non-Personal Information

We may also collect non-personally identifiable information, which cannot be used to identify you specifically. This includes:

  • Usage Data: Information on how you interact with our website or services (e.g., browser type, operating system, IP address, pages visited).

  • Cookies: Small data files placed on your device to track your preferences, behavior, and other website interactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your investments, manage accounts, and provide related services.

  • To Communicate with You: To respond to inquiries, send account updates, and inform you about our services or changes to our policies.

  • To Improve Our Services: To analyze how our website and services are used and to improve functionality and user experience.

  • Legal Compliance: To comply with legal obligations, including regulatory requirements, and to enforce our agreements.

  • Marketing and Promotions: We may send promotional materials, but only if you have consented to receive them. You can opt-out at any time.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Secure transmission of sensitive data through encryption protocols.

  • Access Controls: Limiting access to your personal data to authorized personnel only.

  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Despite our best efforts, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: Third-party companies who assist us in providing our services, such as payment processors, marketing services, and IT support.

  • Legal Requirements: If required by law or to comply with legal processes (e.g., court orders, subpoenas, or investigations).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.

  • Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@vivoinvestments.com

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses Cookies. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Find Google's privacy policy here.